Privacy Policy

When you use Peerzada Store, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order.
• Account Information: Username, password, and profile data if you create an account on our platform.
• Payment Information: Payment method details (processed securely through third-party payment processors — we do not store full payment card details).
• Communication Data: Messages, inquiries, and correspondence you send to us via email, WhatsApp, or contact forms.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, clicks, and referring URLs.
• Device Information: IP address, browser type, device type, operating system, and other technical data collected automatically.

We use the information we collect for the following purposes:

• To process and fulfill your orders, including order confirmation, shipping updates, and delivery tracking.
• To communicate with you about your orders, account, and customer service inquiries.
• To improve our website, products, and services based on user behavior and feedback.
• To send promotional emails and marketing communications (only with your explicit consent).
• To detect and prevent fraudulent transactions and ensure the security of our platform.
• To comply with legal obligations and enforce our terms of service.

We respect your privacy and do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party companies that help us operate our business (e.g., payment processors, shipping carriers, analytics providers). These parties are contractually bound to protect your data.
• Legal Compliance: When required by law, court order, or government regulation to disclose information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure payment processing through PCI-compliant third-party gateways.
• Regular security audits and monitoring of our systems.
• Access controls and authentication measures for data access.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will promptly notify you in the event of any data breach that affects your information.

Peerzada Store uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly (e.g., session management, shopping cart).
• Analytics Cookies: Help us understand how visitors use our website so we can improve it (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings for a personalized experience.
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (with your consent).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Our website may include links to third-party websites and services. We also use the following third-party services:

• Payment Processors: Secure payment handling through third-party gateways.
• Analytics: Google Analytics and Vercel Speed Insights for website performance monitoring.
• Communication: WhatsApp for customer support and order inquiries.
• Content Management: Sanity.io for managing our product catalog and content.

These third-party services have their own privacy policies governing the use of your data. We encourage you to review their policies before using their services.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request transfer of your data to another service provider.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
• Cookie Preferences: Manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at info@peerzada.store. We will respond to your request within 30 days.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

• Order information is retained for 5 years for tax and accounting purposes.
• Account information is retained until you request deletion of your account.
• Marketing communications data is retained until you opt out.

Peerzada Store does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@peerzada.store.

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by:

• Posting the updated policy on this page with a new effective date.
• Sending an email notification if you have an account with us.
• Displaying a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: